POLICIES
BUYER RESPONSIBILITIES AND TERMS & CONDITIONS OF PURCHASING:
By purchasing anything from GelBlasterBattle.com, you certify that you understand that it is your responsibility to know the local, state, and federal laws concerning the products you are purchasing.
You understand that the minimum age for purchasing Gel Blasters is 18 years and you meet this requirement.
You also verify that you have read and agree to any of Gel Blaster's policies. The buyer/consumer who purchases from GelBlaster Battle is responsible for informing themselves of all local and state laws.
Additionally, any person who purchases from our website is responsible for reviewing and accepting all terms and conditions set forth on GelBlasterBattle.com.
Once your order online or phone order is completed, the customer releases Gel Blaster Battle of all liability related to acknowledgment of terms and conditions, policies, and product use liability.
The consumer is also responsible for reviewing and informing themselves of all product warranty terms and exclusions to such terms as provided.
PAYMENT AND REFUND POLICY:
We accept Visa, MasterCard, Discover, American Express, Visa Checkout, and Amazon Pay. Payment options are selected at checkout.
Credit cards are charged at the time of checkout.
This policy is subject to change at any time and the sole discretion of GelBlasterBattle.com.
Any refunds processed may take up to 5 business days to post to your account.
Refunds issued are for the cost of products only and any restocking fees, return to sender fees, or other applicable fees incurred are deducted from this total. In the case where the fees exceed the value of the products, no refund may be issued.
Orders that are refused or undeliverable as addressed by the customer will be charged shipping both ways as well as any additional fees charged by the delivery company without exception. These fees will be deducted from any refund issued for the order.
Shipping charges are non-refundable as these are paid for non-refundable postage.
Please note that if your billing and shipping addresses do not match we may likely attempt to contact you via email to confirm your order details. In some cases, this will delay order processing by 1 business day or as long as it takes you to respond to our email inquiries. To avoid these potential delays we highly encourage shipping to your confirmed billing address.
CHARGEBACK & FRAUDULENT PURCHASES POLICY:
All fraudulent chargebacks are investigated and will be prosecuted to the fullest extent of the law.
Unauthorized use and purchases will be reported to the local law enforcement agencies of the state in which the order originated.
GelBlaster Battle cannot be held responsible for any unauthorized use of a customer's lost/stolen/borrowed/etc. credit card or payment account for any reason whatsoever. It is the customer's responsibility to maintain possession and security of their cards, and payment services including but not limited to PayPal/Amazon Pay/Visa Checkout, and all other financial accounts and information.
ORDER CANCELLATION POLICY:
We reserve the right to cancel any order for any reason we choose.
If you need to cancel your order we can do so if it has not already been shipped. We strive to fulfill orders as quickly as possible and have automated certain steps on approved orders to achieve this. In many cases, the order can be canceled before shipping. However, the order may be shipped before we receive and process your request. In that case, a return request must be submitted. If an order has already partially or completely shipped you can request a return shipping label from our Customer Service team which the cost will be deducted from the total refund. Cancellation requests received before any packages have shipped will not incur any additional restocking fees.
All canceled orders will be immediately refunded once the cancellation has been confirmed and all potential in-transit items have been returned to their originating shipping location (i.e. our warehouses). Refund processing may take 1-3 business days to appear on the original payment account. We do our best to issue refunds as quickly as possible on our end, however, we are unable to expedite the time it takes for financial institutions to issue the funds to your account.
ITEM AVAILABILITY AND BACKORDERS:
In-stock items will be marked as "IN STOCK" Items marked otherwise are not in stock or are special order items that take longer to ship out.
Items marked as Out of Stock and are not available for immediate shipment may be back-ordered at the customer's request. We will send an email notice to customers upon back-ordering.
Cancellation of back-ordered items can be requested for either store credit or refund with no additional restocking fees.
Pre-Order items are expected to arrive at our warehouse within 2-4 weeks. This timeline is usually accurate but delays can occur so this is not guaranteed.